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FAQs
If there are no answers you want to know. Please contact our customer support team. ♥
How do I place an order?
To place an order, simply browse our collection, select the items you love, choose the appropriate size and quantity, and add them to your cart. Then proceed to the checkout page to complete your purchase.
Can I track the status of my order?
Absolutely! Once your order is confirmed and shipped, we will provide you with a tracking number. You can use this number to track the status of your shipment through our website or the shipping carrier’s website.
Can I sign up for an account to save my preferences and view order history?
Yes, we offer the option to create an account on our website. By signing up, you can save your preferences, view your order history, and enjoy a more personalized shopping experience.
Do you offer discounts for bulk or wholesale orders?
We may offer discounts for bulk or wholesale orders. To qualify for wholesale pricing, we have minimum order requirements that must be met. These requirements ensure that our wholesale program remains viable for both parties. The specific minimum order amount can be found on our website.
Are my personal and payment details secure?
Yes, we take customer data security seriously. We employ industry-standard encryption and security measures to protect your personal and payment information. Your details are confidential and will not be shared with any third parties.
Can I cancel or modify my order after it has been placed?
We process orders quickly to ensure prompt delivery. If you need to cancel or modify an order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that we cannot guarantee changes after the order has been processed.
Are the images on your website accurate representations of the products?
Yes, we strive to provide accurate and high-quality images of our products. However, please note that colors and textures may appear slightly different in person due to variations in lighting and screen settings.
How can I stay updated on new arrivals and promotions?
We recommend signing up for our newsletter to stay informed about new arrivals, exclusive promotions, and special offers. You can subscribe to our newsletter through our website’s signup form.
